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Our Customers Feedback

Based on 242 reviews
Bullet Burners

They work wonderfully so far. Just as Mark communicated they would.

Hasn’t arrived yet



Great company to work with.

Great Product

Love this Lava Rock highly recommend

Tumbled Lava Stone
Chad Rhoton
Great Product

Makes the fire pit look amazing

Good compote work with.

Burner does a great job.

Rectangular Wind Guard

Aqua Blue Luster Fire Beads - Fire Glass / American Fireglass

Solid product - But Odd issues & a little misleading

I will say its a nice product, but it wasn’t the easiest transaction. First there was no shipping confirmation. I had to reach out to someone named Mark who seemed to be a middle man. He did stay on top of things and eventually got me the shipping info. But it turned out the order was delayed for an unknown reason. Once i received the order i was suprised to find out that there were no rubber feet for the wind guard as shown on the website. There is still room withou the feet, but the glass sits very close to my stone firepit which is a bit of a turn off. And finally, there was a small piece missing for me to complete the build of the windguard to which i needed to involve Mark again. It did arrive about a week later. But all of these issues was an overall turnoff in getting this.

Light Brass Bullet Burners
richard van horn
I’ll get back to you

Send me another request for review after fedex finally delivers my package. You might seriously consider using a different shipper. Not only has fed ex failed miserably at this shipment, but several other incidents with them and their services.Thank you Mark for your follow up on my purchase , no fault of yours.

Logs look totally real. Highly recommend

Great Customer Service

Mark is an amazing guy. Very prompt and an experienced seller. Buy and rest assured you will be well taken care of. Although I haven't yet installed the Linear CSA Fire Pits, I am quite certain they are well made. Thanks Mark for your help and assistance.

Round Fire Pit Wind Guard
Eleanor Raftery

It is still too warm to use r

Scratched Mounting Plate

Received the mounting plate and it looked like it was scored with a knife. The front side with the removable sticker (supposed to be the good side) was ruined. Fortunately I was able to salvage the back side for what I was using it for. I expected better quality checks before shipping out a product. I have pictures as well

Fire Glass

Fantastic very pleased

Rectangular Wind Guard
Michael Cavada
Far less expensive than direct manufacturer!

I almost paid $50 more from the manufacturer's main site. Glad I searched further.

Now, as long as another tree doesn't fall and shatter this one, It should be fine.

Push Button Ignitor Mounting Plate

Love it.

Converted from wood burning to natural gas. All components working well and filled with glass looks gorgeous.
Thanks for your help Mark!

Looks good

Received Pan and burner. Installed in existing fire pit and waiting for my glass to be delivered. Can't wait. Converted from wood burning pit to nat gas.
Thanks for your help Mark!!!

Linear Stainless Bullet Burner - The Outdoor Plus OPT-BxxSST

Product is great and exactly as advertised. High quality item.


If it came with a fire wind guard it would be better


Just received the 6 foot oil rubbed bronze rectangular fire pit with the lid and it looks REALLY NICE! Good quality and nice smooth finish...just hope it holds up over the years under the scorching Florida Sunshine! Chaz

1/4 Inch Gold Reflective Fire Glass - Fire Glass / American Fireglass

Just what we needed and great customer service!!

Gas connections kit perfect

I’m very happy with my parts I order I recommend this company to everyone thanks so much for sending them out to Melbourne Australia ???????? much appreciated and mark was very helpful with what I wanted thanks mark!

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