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Lifetime Warranties
American Fireglass, HPC Fire, Firegear Outdoors, and The Outdoor Plus are now offering Lifetime Warranties on many of their products. Be sure to register your purchase upon receipt by following the manufacturers’ instructions included with your purchase. Look out for the Lifetime Warranty symbol for qualifying products.
Six Great Reasons to Shop with The Magic of Fire
- Great Value - our prices here are the same as our prices on Amazon
- Fast Handling - 97% of orders in 2019 were shipped in less than 24 hrs
- Free Shipping - on every order, no minimum value!
- Satisfaction Guaranteed - 30 day returns policy for your peace of mind
- Safe and Secure Shopping- website secured by GeoTrust 256-bit encryption
- Superb Support - our experts are happy to help. Call us Toll Free 844 631 7638
Like all great companies The Magic of Fire started from a Sushi dinner, possibly too much wine and living on the side of a mountain in Canada for nine months. Isn’t that how all good businesses begin?
Mark Oakley - Company Founder
Contemporary Fire Pit Tables
Customer Service is at the Core of Every Good Business
Business is so competitive nowadays, the only way for a company to stand out from the crowd is to provide superb levels of service. That’s where the family-run type of businesses can excel. We can provide a level of service that the bigs boys can only dream about.
At The Magic of Fire, we are here to advise you in the planning stage, guide you during the construction phase, and follow up with after-sales service as and when required.
As a savvy consumer, though, I know you have heard all this before! So here’s something you might not see so often. My Direct Line is 302 348 8944; call me if you don’t think you are getting the service you should!
It’s easy to blow our own trumpet, so don’t listen to me. Check out what genuine customers have to say about our products and service.
What Our Customers Think
from 213 reviews
Excellent Sevice, Good quality Wind Guard
I called The Magic of Fire because I had a question about a fire pit wind guard on their web site. After discussing the dimensions of our fire pit and our needs, he recommended a different American made model that was not on their web site. Within 30 minutes, he added it to the web site so I could order it and then shipped it the next day. Although Fed Ex was slow, it arrived safely. Assembly was not difficult for two people, but recommend assembling it upside down (top on the ground, feet in the air) and then flip it over to put on the fire pit. Mark's advice and service was excellent and the product is good quality.
Karla Rosen
HPC WGxx-RD Fire Pit Glass Wind Guard, Round
The Magic Of Fire Hit it Out of the Park!
We are extremely please with the bullet burner we ordered from The Magic Of Fire but even more pleased with Mark Oakley's customer service. He went out of his way to help us make this purchase successful. We now have an amazing fire pit that is an awesome destination in our new back yard. Thank you Mark!!!
Excellent product enhances beauty of overall fire pit. Would be great if legs had marked indicators to quickly and conveniently adjust all leg brackets to actual glass. Great product.
Eddie Graham
Fire Pit Wind Guard - Square
Very prompt in getting this item to us. Ordered one elsewhere and it took 2 months to get. Mark was on getting this item to us
Laura Stewart
Round Fire Pit Insert
Just what we were looking for - fits our OW Lee fire table perfectly. Not as easy as it looks to put together, but patience and perseverance paid off and we got the job done
Ronna Duffy
Round Fire Pit Wind Guard
Works fine just thought the finish would be nicer for the cost.
Fred Mapes
Push Button Ignitor Mounting Plate
Worked excellent for our project
Darlene Cyre
E Stop Gas Timer
The product arrived in good shape. It was very well packed for a glass product. Went together well and performs beautifully. The grand kids can now sit around the fire pit on a windy evening without fear of getting burned.
Clayton Prothro
Round Fire Pit Wind Guard
sleek and clean, works as expected
Gilbert Davoud
Push Button Ignitor Mounting Plate
Nice quality but way overpriced
darren forman
Fire Pit Cover Square
Fantastic dealing with Magic of Glass. I had a question and Mark, the Owner, reached out to me to ensure I was satisfied. I cannot say enough good things about this glass and the company. Thank you!
Customer service was great.
My fire ring arrived quickly. Happy with the service and will use it on my next installation
Dennis Seki
Linear Drop-In Pan with Spark Ignition Kit
The fire pit guard arrived quickly and was easy to assemble. Gave 4 stars as I have not had much time to use.
Julie Haas
Fire Pit Wind Guard - Square
I was sent a different size than I ordered and can’t use it. I need to return it. How do I do that.
Quality
Dealing with only the leading manufacturers in our industry, we are assured of offering you only the highest standards of quality, safety, and value. Several of our manufacturers now offer LIFETIME WARRANTIES on many of their products.
Superb Support
There are no 'Bots' in our office. If you pick up the phone to call or reach out via the website chat line, there will be a real live human on the other end.
Secure Checkout
In this day and age, the importance of top-level transactional security is paramount. SSL certificates from GeoTrust® are the ultimate online security and trust solution using 256-bit encryption. You'll find ours at the bottom of this page.
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