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Lifetime Warranties
American Fireglass, HPC Fire, Firegear Outdoors, and The Outdoor Plus are now offering Lifetime Warranties on many of their products. Be sure to register your purchase upon receipt by following the manufacturers’ instructions included with your purchase. Look out for the Lifetime Warranty symbol for qualifying products.
News Flash
The New HPC Fire SST Torpedo™ Burners with the largest flame on the market are out now!
News Flash
We are so excited to add new technology to our HPC Fire Inspired burner product line. Introducing the SST Torpedo burner, featuring a nozzle tactically designed to create the biggest flame on the market.
The commercial-grade stainless steel Torpedo burner, available in Penta, Linear, and H configurations, is our newly designed nozzle which creates the biggest flame and is targeting those customers seeking an esthetic and experience more like a bonfire. This is a great addition to our product offerings, providing customers with an array of flame options.
These great burners are covered by HPC Fires Lifetime Warranty
Six Great Reasons to Shop with The Magic of Fire
- Great Value - our prices here are the same as our prices on Amazon
- Fast Handling - 97% of orders in 2019 were shipped in less than 24 hrs
- Free Shipping - on every order, no minimum value!
- Satisfaction Guaranteed - 30 day returns policy for your peace of mind
- Safe and Secure Shopping- website secured by GeoTrust 256-bit encryption
- Superb Support - our experts are happy to help. Call us Toll Free 844 631 7638
Like all great companies The Magic of Fire started from a Sushi dinner, possibly too much wine and living on the side of a mountain in Canada for nine months. Isn’t that how all good businesses begin?
Mark Oakley - Company Founder
Contemporary Fire Pit Tables
Customer Service is at the Core of Every Good Business
Business is so competitive nowadays, the only way for a company to stand out from the crowd is to provide superb levels of service. That’s where the family-run type of businesses can excel. We can provide a level of service that the bigs boys can only dream about.
At The Magic of Fire, we are here to advise you in the planning stage, guide you during the construction phase, and follow up with after-sales service as and when required.
As a savvy consumer, though, I know you have heard all this before! So here’s something you might not see so often. My Direct Line is 302 348 8944; call me if you don’t think you are getting the service you should!
It’s easy to blow our own trumpet, so don’t listen to me. Check out what genuine customers have to say about our products and service.
What Our Customers Think
from 251 reviews
The set up was a breeze- hook up gas line and put in an AA battery and I was good to go. It does take some getting use to to light- you can’t go full on and spark. I found you needed to barely open the valve to get it to light. Overall I would buy it again. Great product
Looks beautiful
We like the size we chose for our fire pit
Lit it up for the first time tonight. Very happy we have a nice place for the family to gather round
I rarely ever write a review (this might be my 2nd or 3rd in lifetime. Not good, I know!); however, in this case The Magic Of Fire customer service leaves me no choice.
I am building 2 DIY firepit/features and needed 2 burners and my good fortune landed me with The Magic of Fire. They were great and spent countless hours and followed up with me multiple times to learn about my project and recommended the best burners for my project.
I was especially impressed by their knowledge, patience and caring.
I placed my order and have already received them; timely as promised. They look to be perfect burners for my project (thanks Mark!) although I am still in the process of building the firepits. I will definitely post an update and maybe some pictures when done. My only feedback on improvement would be better packaging (more cushions) from the manufacturer (burners shipped directly from Manufacturer not from The Magic of Fire).
Everyone at The Magic of Fire was super Knowledgeable, helpful, patient and selling you only what is right/best for your project even if it total$ le$$ than what you thought you would need for the project.
I feel very lucky and super glad I ended up choosing The Magic of Fire! Will buy again and highly recommend!
Thanks "The Magic of Fire"!!! and special thanks to Mark!!!
The mounting plate looks very nice on our brick wall, very pleased.
I haven’t spoken to customer service yet, but it’s not working. I need a replacement.
Thanks for the help it works very well.
They work wonderfully so far. Just as Mark communicated they would.
Great company to work with.
Love this Lava Rock highly recommend
Makes the fire pit look amazing
Burner does a great job.
Rectangular Wind Guard
Aqua Blue Luster Fire Beads - Fire Glass / American Fireglass
Send me another request for review after fedex finally delivers my package. You might seriously consider using a different shipper. Not only has fed ex failed miserably at this shipment, but several other incidents with them and their services.Thank you Mark for your follow up on my purchase , no fault of yours.
Quality
Dealing with only the leading manufacturers in our industry, we are assured of offering you only the highest standards of quality, safety, and value. Several of our manufacturers now offer LIFETIME WARRANTIES on many of their products.
Superb Support
There are no 'Bots' in our office. If you pick up the phone to call or reach out via the website chat line, there will be a real live human on the other end.
Secure Checkout
In this day and age, the importance of top-level transactional security is paramount. SSL certificates from GeoTrust® are the ultimate online security and trust solution using 256-bit encryption. You'll find ours at the bottom of this page.
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